The award-winning European Contact Centre & Customer Service Awards (ECCCSAs) is the longest running and largest awards programme in the European customer contact industry. It recognises organisations across Europe leading the way in delivering exceptional customer service.

The awards are highly regarded for robust judging and recognising organisations that innovate to improve the customer experience, value their people, and operate efficiently and effectively. ECCCSA winners often liken the achievement to ‘winning an Oscar’, showing just how respected and prestigious they are in raising the customer contact operation’s profile, its capabilities, and its stars.

Tips and Advice on Entering webinar on 23^rd May 2024

Submissions by 19^th July 2024

Finalists announced on 21^st August 2024

Awards ceremony: 26^th November 2024

Evolution, Battersea Park, London

Entry fee required (early-bird date available)

ECCCSAs – European Contact Centre & Customer Service Awards

Spotlight your company’s achievements. Reach out to GoRefCo. We’d be delighted to help.