It costs 600% – 700% more to acquire a new customer than retain an existing one. Companies that deploy well-crafted customer service programs enjoy a 92% customer retention rate. It’s no surprise firms are investing in customer experience and customer service programs to drive loyalty and deeper relationships. In 2022 the Excellence in Customer Service Awards will celebrate those who win by supporting their customers and those developing the tools to help others find success.

Submissions by 28th February 2022

Winners announced on 25th March 2022

Entry fee required

Excellence in Customer Service Awards (bintelligence.com)

Spotlight your company’s achievements. Reach out to GoRefCo, we’d be delighted to help.